What was the email you used? (I went back a few pages but must have missed it.) We have used Tony ALOT in the past, but this will be the first time post covid. I used his aohb607 gmail address to book rides from the airport to the port, from the port to the Portofino and the Portofino to the airport. He responded that everything was set, no problems there. However, my kids are flying in at different times with him doing different rides to the port. When I ask for a cost estimate and how I could prepay the kids' rides, I am met with silence. I would love a square invoice and wondering if his children are running the accounting side now and I have booked my rides in the wrong place. I totally trust Tony that he will be there but would like to make it official with his company if it makes it easier for him.I emailed Tony via the address in this thread and got confirmation of availability. I was emailed a google form to fill out with flight info. Then I got an invoice via Square. It was super easy to book.
Our flight down was super messed up and I emailed him when we got a new flight number and arrival time. By the time we arrived, we had been traveling for 14 hours and it was after 1am. We were ready to be done but I didn't know where to find him. I had asked in an early email and he never replied. I texted when we were getting our bags- no response. We mistakenly went to ground transportation before realizing I could just call him. He told us to go out by baggage claim. We did that and some shady guy walked up to us mumbling about a taxi. I was really worried it was him. It wasn't. I called again and this time he asked what door we were at and then said to stay there. There was a huge crowd and he called a few minutes later saying he was stuck many doors away but to stay put.
He showed up quickly after and it was smooth sailing. He picked us up himself in a Suburban. The way home was with a different driver in a kind of sad van but no problems.
I also tried his website, but the email at contact@thtransportservices.com is coming back as unreachable.
Thanks in advance