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I've done this where I've had Hubby and myself both trying to check in at the same time and haven't had problems. We don't bother signing in to the account, though. I just have the confirm number and first/last name of a traveler loaded into the screen.Has anyone tried to check in for their flight using multiple phones with the SW app signed in with the same account? I'm thinking 7am virtual queue style but with Southwest
I tried this once a few years ago and ran into issues, not sure if it was the same account being logged in to multiple devices and trying to check in at once or something else, but was wonder if we should try again.
I would keep checking. Likely a glitch and they will soon re-appear.
Are there still seats available at the lower price? If so, just use the "change" option for your flight, but change it to the same flight. You will be re-booking the same flight for a better price, and the difference will be refunded.
It will not let me change and see points, but instead only choose any flight I want since the one we were originally on no longer exists.
What I would do that I think would work: Try choosing a different one, then make a change back to the one you want. But first do a check to double check the price is still cheaper!
We would arrive at MCO at 11:35 am then back at MEM at 7:45 am coming home. Talking to DH last night, he said we should switch to the nonstop flights both ways. I am more on board with your suggestion because a 6 am flight going home does not sound like a pleasant way to end our trip. In the past, we've been stranded in ATL for having short layovers, so it is a concern for DH. He just started a new position at his job, so taking the chance of not getting home on Monday and him having to call in on Tuesday doesn't sit well with him. I kinda sprung this trip on him so we could go to MNSSHP. Plus we have a big trip to Aulani just a few weeks after this Labor Day trip. If we do end up at the Hyatt that last night, I can transfer Chase points so it won't cost us out of pocket.
That doesn't work if SW changed your flight, because they let you change for 'free' if they disrupted you. I have several flights in my 'queue' that have been changed by SW, all allow me to change to any other flight but don't list what the points are because I can switch regardless of fare.
SW allows you to change your flight for free up to 2 times when they change your flight time/move to a new flight. What you can do is do the 'free' move twice. After that, you should be able to go back to changing your flight 'for a price.' So then just either move to the cheaper flight, or, if you've already moved to that one, just rebook it and you should get the points refund.
I was able to get my points back via a phone call.
I was able to get my points back via a phone call.
Good to know. I'm going to do the same and call in. I had a flight cancelled yesterday too. Original flight was almost $500 each and the one they switched us to is showing online currently at $220. Normally I let this stuff slide but that's too much, especially x6 people.I was able to get my points back via a phone call.
