Nice! I got a cooler bag a few years ago that I use all the time.
I just used my Visa to book a package so I'm curious how you got the bag. Was it a voucher that you redeemed somewhere, did the bag come in the mail with the tickets?
Well I booked in May, just got my tickets for my trip in a few weeks, the backpack never came.... I don't know who to call. Exclusive member phone number is a joke, I have been on hold for 54 mins so far